FAQ

General Questions

  • Where can I get some?
    There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

Billing

  • Where can I get some?
    There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

Shipping

  • How many days will it take for me to get my order?

    Most orders will be processed within 24 hours, if ordered products are in stock. Holidays, Saturdays, and Sundays are not considered as business days. Please inspect all items for any damages when you receive from the carrier.Shipping cost is only estimated for continental USA. Actual shipping cost vary and will be notified by email. Alaska, Hawaii and some rural locations may require additioanl delievery time and additional charges. We are sorry that we cannot support international shipments.

  • Where can I get some?
    There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

Refunds and Returns

  • What is your return policy?

    You may return new, not used items sold within 30 days of delivery date. Products must be in the condition you received them and in the original box and/or packaging. There is absolutely no return or exchange on electrical parts, inflatables, toys, NO EXCEPTION!

    No returns or exchange on Special Orders, Heaters, above aground pool kits, liners. all sales are final on these items, unless there is wrong shipment.

    Customer must obtain an RMA number prior to mailing out their return. Please reach out to support@poolmarts.com to obtain an RMA, Please note there may be a restocking fee, depending on the item and/or the condition

    Please return the products in the packaging received. Include in the package the original invoice and any additional instructions. Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days.

  • Where can I get some?
    There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

Product Information

  • Where can I get some?
    There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.